As studio owners, we invest time, money, and energy into building infrastructure.
Many times, the infrastructure is the things that we can see and touch in our studios - the new floors, the paint, and the staff.
But, just as often, infrastructure incudes the invisible systems that we put in place to grow our business.
Systems are a repeatable and scalable process. This may be an enrollment process, a system for training new staff, or for hiring and firing, the process for greeting customers, a system for better communication, or anything that keeps your business running smoothly.
Without systems, it’s very difficult for your business to be scalable. Eventually, your well-established and considered systems can start to replace you as the owner. It allows your business to grow. As you can only be in one place at a time and you can’t scale without systems.
In the beginning, it's especially important to put your time and heart into the studio. So much of a yoga studio is built on will-power, perseverance, and your personal connection with your clients. You have to have that fire at the beginning. It's important to get to know everyone and share your enthusiasm and intentions so that you can infuse that into the studio to define the culture.
But when you want to grow, you need to have a system to elevate other employees and move them up. This is what makes studio growth possible. You have developed people who are committed to you and your vision and they know what to do to create a wonderful experience for your students.
What systems do you currently have in place in your studio? Which systems do you still need to refine and build?
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